For your convenience, we now accept Visa and MasterCard for payments!
Customer Service
- Monthly Meter Reading Form
- New Customers
- Budget Billing
- High/Low Bill Inquiries
- New Line Extensions
- Low Income Senior Discount
- High Energy Cost Community Financial Assistance
- Assistance Programs
- Conservation Program
- Public Power
- Gift Certificates
- Safety Tips
If you read your own meter you may submit your read to us online using our Monthly Meter Read Form, you may also call the office (775-3325) with your read, or you may write it on your bill in the space provided. The most important thing is that all meter reads need to be turned into our office no later than the 15th of every month. We no longer send our meter reader to read those meters for the customer's who have not provided a read. Any of our customer's who have not provided a meter read for two consecutive months will now be charged a $40.00 Non-Meter Read Fee. To avoid this extra expense please provide your reads each month by the 15th.
New Customers
Are you new to our service area? Will you be requesting service? Stop by our office, located in Republic, or contact any one of our office staff at (509) 775-3325. We will need a completed application for utility service, a signature on the service work, and a deposit, signature card or a letter of credit. Deposit amounts will vary, depending upon the type of service requested. You can reach Joyce Dunn at if you have any questions on new accounts.
Budget Billing
For those customers who would like to pay an "average" bill each month, Budget Billing is the way to go! Monthly budget billings are based on an average of the past 12 months usage. Basic charges and any miscellaneous charges are added to this to arrive at a monthly budget payment amount. The monthly budget payments are re-calculated annually and your past year's usage will determine if your payment will go up or down. Contact Jayne Jurgensen at if this plan is for you!
High or Low Bill Inquiries
If you have questions about your monthly billing statement, or concerns regarding the high/low use on your meter, our staff is ready to help you. Use can vary for many different reasons. If we're unable to answer your questions over the telephone, we'll be glad to schedule a field visit for further review. For assistance, you can contact Sheila Rittel at .
New Line Extensions
Our staff can supply you with cost estimates for permanent full time customers and seasonal customers. For firm quotes, please contact the District's Staking Engineer, Steve Van Slyke, at . Customers must have valid sewer, water, and building permits, as applicable, prior to the start of the construction. Click here for meter base requirements.
Low Income Senior Discount
To qualify for a discount on your electric utility bill for your primary residence, you must be 62 years or older and meet income level requirements. You must have taken utility service from Ferry County PUD for a period of not less than one (1) year prior to application. For an application, please contact Andrea Olson at .
High Energy Cost Community Financial Assistance
Do you live in Ferry County Public Utility's service area? Are you living without electrical service to your home due to the high cost of extending the existing power lines? Contact us to learn about our High Energy Cost Community Financial Assistance Program. For qualifying customers, the District is able to offer long-term 0% interest financing on both line extensions and solar/photovoltaic installations. Stop running that generator and get safe, reliable, and economical power delivered to your home by your Public Utility. For more information, call the District office at 509-775-3325.
Assistance Programs
The District's Credit Manager, Jayne Jurgensen, works with many agencies in providing assistance to customers. Low Income Home Energy Assistance Program (LIHEAP) provides low-income households with heating assistance. Other Emergency Services (OES) can assist with the repair of an inoperative or unsafe primary heating system. Project Share is another heating assistance program. Contact Jayne at for agency names and numbers or for more details on programs available.
Conservation Program
If you are considering buying a Super Good Cents mobile home, building or remodeling a home or installing a heat pump, come in and ask about our Conservation Programs.
While you're at it, check out our PUD Appliance Program. We can offer rebates on clothes washers and customer-side photovoltaics. John Friederichs, Conservation Director, will certify that the appliance has been installed and that it meets the requirements of the Bonneville Power Administration Appliance Rebate Program.
If you have any questions on our conservation programs, contact John at .
Public Power
Local consumer ownership of electric service - and therefore, local control - provides many benefits to public power consumers.
Public Power systems offer customers a direct voice in establishment of service policies and rate structures, as well as design and siting of utility facilities.
In addition to the local control provided by local ownership, there are economic benefits. On a nationwide average, rates of locally owned electric systems are lower than those of private power companies. Lower rates attract commercial and industrial enterprises, which provide employment for local residents. Community-owned electric utilities may contribute services, pay taxes, or make in-lieu-of-tax payments to city general funds, which offset higher city taxes.
Every public power system's application of these benefits is different and depends on the system and the community's unique characteristics - another demonstration of the benefits of public power's local control.
Your right to Preference is under attack by outside interests who want our affordable Northwest power, driving up prices for all of us in the process. That's why we need People Power.
People Power began in 2001 to educate and activate consumers of non-profit utilities about issues impacting power rates. The grassroots network numbers 33,000 strong in Washington, Oregon, Idaho and Montana.
People Power members receive updates from their consumer-owned utility about issues in the region. From time to time you might be asked to contact your elected officials in Washington, DC to support or oppose a particular policy being considered, as well. You are never under any obligation, and can cancel your participation in this grassroots movement at any time.
We need your help and support. Please visit www.pplpwr.org and sign up for People Power today. Or you may contact your local utility and register through them as well.
Let's help ourselves...
Do you support protecting customers from the risks of new experiments in market structures? Do you oppose new regulations and market designs that may transfer each state's authority to FERC? If you've answered yes to these questions, visit with the Alliance of State Leaders Protecting Electricity Consumers at www.protectpowerconsumers.org. There must be something that YOU can do.
Click here to contact your legislators. They make decisions affecting the price of electricity. Let them know you celebrate local control. Fight for your rights to affordable and available power in the years to come!
Gift Certificates
Do you have that special someone on your gift list? Have you considered giving a special "Gift Certificate" from the P.U.D.? You can apply any dollar amount you like on the account to help them through the coming months. Contact us at 775-3325 or visit our office for more information.
Give The Gift That Keeps On Giving...
Safety Tips
Light Watchmen...
Friendly "night lights" both inside and outside your home can contribute to peace of mind when the sun sets and when you are away from home. You can keep night lighting costs low, and protect your home, by following some simple suggestions:
- Don't leave indoor lamps or outside lights on during the day. Invest in low cost photoelectric cells or time clocks that shut off lights when the sun rises.
- Consider buying a time clock system to turn on lights at different times in the evening if you are away for a number of days.
- Instead of leaving a regular light burning, buy low wattage night lights to guide family members who wake in the middle of the night. Plug the night lights into sockets in areas such as hallways. bathrooms and near stairways.